TrueMed IT

TrueMed IT is a software-as-a-service platform to facilitate laboratory optimization. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Technical Support, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

TrueMed IT is based in Monsey, New York and founded in 2015. More on truemedit.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with TrueMed IT, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.