UnitsPro

UnitsPro offers IT solutions, including software development, IT consulting, and system integration. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. They also list IT Management and Software Engineering, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

UnitsPro is based in Saratoga Springs, Utah. You can read more at unitspro.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

If you have worked with UnitsPro, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.