DSA

DSA deliver solutions & services that drive sustainability with many companies for optimizing the utilization of their PLM digital assets. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Enterprise Resource Planning (ERP) and Infrastructure, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

DSA is based in Ohio, Illinois and around since 1994. More on dsasite.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

The facts above come from public company records. The score will come from people like you. Used DSA? Rate it.