CITRIS and the Banatao Institute

Here is CITRIS and the Banatao Institute in plain terms. A University of California research institute that creates information technology solutions for society's most pressing challenges. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Information Services and Service Industry. As a large company team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

CITRIS and the Banatao Institute is based in Berkeley, California and founded in 2001. Their site is citris-uc.org.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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