PhoneCall
PhoneCall is a fully managed, highly scalable Contact Center solution in the cloud
Overview
PhoneCall is a fully managed, highly scalable Contact Center solution in the cloud. In practice that means solving a specific business problem with software.
It makes the most sense for teams in its space. They also list Call Center and Cloud Infrastructure, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.
PhoneCall is based in Chazy, New York and around since 2015. You can read more at phone-call.com.
Things worth asking about: pricing, support, and how it fits with the tools you already use. Get the renewal terms in writing before the first invoice.
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Key features
Cloud Infrastructure
Company
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