ServiceChannel

ServiceChannel is the cloud-based service automation platform for facility maintenance and repair services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Enterprise, Facility Management and Information Services. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

ServiceChannel is based in Pleasanton, California and founded in 1999. Their site is servicechannel.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Nobody has reviewed ServiceChannel on Revaw yet. If you use it, your rating goes first, and it takes about twenty seconds.