Afinia

Here is Afinia in plain terms. Founded in 2009, Afinia was born to offer specialty printing solutions with best-in-class support at accessible prices. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: 3D Printing and Hardware. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Afinia is based in Chanhassen, Minnesota. Their site is afinia.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Afinia, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.