IT Force

IT Force is an IT consulting company that offers application management, enterprise architecture, cloud solutions, and digital services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, IT Infrastructure and IT Management, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

IT Force is based in Burlington, Massachusetts. More on itforceinc.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with IT Force, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.