Retently

Retently CX helps B2B companies & Ecommerce brands track customer satisfaction and manage customer feedback. Put simply, it is about running projects, docs and workflows in one shared workspace.

Who is it for? Mostly teams that want fewer tools. They also list Subscription Service, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Retently is based in Palo Alto, California and founded in 2015. You can read more at retently.com.

Things worth asking about: automation limits, permissions, and per-seat cost at scale. Get the renewal terms in writing before the first invoice.

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