ChatterPlug
customer and Patient Experience Management
Overview
ChatterPlug is a healthcare and practice management product. Customer and Patient Experience Management. In practice that means scheduling, records, billing and compliance for clinics and providers.
The natural audience is practices and healthcare organizations. Alongside the main category they mention Health Care and Location Based Services. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
ChatterPlug is based in Scottsdale, Arizona and founded in 2010. More on patientconnecter.com.
Things worth asking about: HIPAA posture, EHR integration, and billing support. Ask for a trial on your own data, not a canned demo.
If you have worked with ChatterPlug, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.
Key features
Location Based Services
Company
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