SoftDev
SoftDev is a full-service IT services company that offers subject matter and technical expertise in in...
Overview
SoftDev is a full-service IT services company that offers subject matter and technical expertise in in program or project management. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.
The natural audience is small and mid-sized companies. They also list Consulting, Information Services and Professional Services, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
SoftDev is based in Raleigh, North Carolina. More on softdevconsulting.com.
Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.
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Key features
Information Services
Professional Services
Company
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