USM Business Systems

USM Business Systems is a global IT services and staffing company. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Big Data, Consulting and Industrial Automation. They are a large team, 501 to 1,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

USM Business Systems is based in Chantilly, Virginia and around since 1999. More on usmsystems.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with USM Business Systems, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.