ellucian

Ellucian delivers the software, services, and insights that help your institution thrive. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Education and Enterprise Resource Planning (ERP). As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

ellucian is based in Fairfax, Virginia and founded in 1968. More on ellucian.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with ellucian, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.