ProfitKey International

ProfitKey provides ERP software services to small to medium-sized manufacturers and job shops. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Human Resources and Robotics. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ProfitKey International is based in Salem, New Hampshire and founded in 1990. Their site is profitkey.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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