MiradorIT

MiradorIT is an IT services company that offers data backup and recovery, VoIP, and managed IT services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Training and VoIP, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

MiradorIT is based in Concord, New Hampshire and around since 2002. You can read more at miradorit.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Nobody has reviewed MiradorIT on Revaw yet. If you use it, your rating goes first, and it takes about twenty seconds.