Adeptec

Adeptec is an IT services company offering SolarWinds IT management software, consulting, development, product training, and support. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Adeptec is based in Seattle, Washington and founded in 2016. Their site is adeptec.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know Adeptec well, your review carries weight here.