Wilmac Technologies

Wilmac develops customer interaction and workforce optimization solutions for communications centers. In practice that means building AI products and features, often for other companies.

The natural audience is companies adding AI to a product. Related areas on their profile: Artificial Intelligence (AI) and Information and Communications Technology (ICT). As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Wilmac Technologies is based in Rochester, New York and founded in 1957. Their site is wilmactech.com.

Our checklist for this category: track record, data handling, and who owns the models. Get the renewal terms in writing before the first invoice.

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