ITculate

ITculate's discover components and service dependencies to create a context, visualization and service level KPIs. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: CRM. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

ITculate is based in Cambridge, Massachusetts. Their site is itculate.io.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know ITculate well, your review carries weight here.