Cervont

Cervont fixates on enhancing productivity and increase revenue with call center software and services to diverse company sectors. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Call Center, Credit, Sales and Technical Support. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

Cervont is based in Scottsdale, Arizona. Their site is cervont.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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