ProgressBook by Software Answers, Inc.

ProgressBook by Software Answers is an information technology company that offers consulting and training services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

ProgressBook by Software Answers, Inc. is based in Cleveland, Ohio. More on progressbook.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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