Dialogic

Dialogic is a cloud-optimized solutions provider for real-time communications media, applications, and infrastructure providers. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Communications Infrastructure, Digital Media, News and Telecommunications, so expect those to show up in the feature set. As a large company team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Dialogic is based in Parsippany, New Jersey and founded in 1983. You can read more at dialogic.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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