Human Factors International

Here is Human Factors International in plain terms. HFI is the world leader in user-centered design and the creator of the popular animated UX videos and the highly sort after usability trade. The job it does: designing and building websites and web apps.

It makes the most sense for companies that need a site that works and ranks. Alongside the main category they mention Web Design. They are a large team, 501 to 1,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

Human Factors International is based in Fairfield, Iowa and around since 1981. More on humanfactors.com.

Before you commit, look at portfolio, CMS choice, and who maintains it afterwards. Get the renewal terms in writing before the first invoice.

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