SiliconExpert

SiliconExpert provides the relevant data and insight needed to mitigate risk from a product lifecycle plan. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Analytics, Big Data, Information Services and Supply Chain Management. As a large company team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

SiliconExpert is based in Cambridge, Massachusetts and founded in 2000. More on siliconexpert.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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