GenSpark

GenSpark is an IT consultancy that offers upskilling, training, talent acquisition, and workforce development services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, Human Resources, Recruiting and Training, so expect those to show up in the feature set. They are a large team, 501 to 1,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

GenSpark is based in Alpharetta, Georgia. More on genspark.net.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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