Lightwell

Lightwell is an IT services and solutions provider. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Information Services. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

Lightwell is based in Dublin, Ohio and around since 1998. More on lightwellinc.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Lightwell, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.