Solution Beacon

Solution Beacon is a consultancy that offers technical assistance and application services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Consulting and Technical Support. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Solution Beacon is based in Seattle, Washington and founded in 2001. You can read more at solutionbeacon.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Solution Beacon, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.