NetChb

NetCHB is a customs-approved web app designed to support the data processing operations of Customs brokers. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Information Services. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

NetChb is based in Tucson, Arizona and around since 2005. You can read more at home.netchb.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with NetChb, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.