JitterJam

JitterJam offers CRM systems that use social media monitoring, intelligent contact databases, and multi-channel digital marketing platforms. In practice that means keeping every contact, deal and follow-up in one place so nothing slips.

It makes the most sense for sales teams and founders who are tired of spreadsheets. They also list App Marketing, Email Marketing, Social CRM, Social Media and Social Media Marketing, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

JitterJam is based in Bedford, New Hampshire and founded in 2008. Their site is jitterjam.com.

Things worth asking about: pipeline stages, email sync, mobile app, and what reporting costs extra. Get the renewal terms in writing before the first invoice.

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