Smartware Technologies

Smartware Technologies specializes in business management, data collection, and reporting software services for the HVAC controls industry. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Data Management and Network Hardware. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Smartware Technologies is based in Tonawanda, New York. You can read more at smartwaretech.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Smartware Technologies well, your review carries weight here.