Arbot Software

Arbot Software helps businesses to optimize their technology, enhance productivity, reduce business risk and maximize return on investment. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Alongside the main category they mention Consulting, Data Integration, IT Infrastructure, Web Design and Web Development. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Arbot Software is based in Hartford, Connecticut. You can read more at arbot.com.

Things worth asking about: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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