CEDAR Document Technologies

CEDAR Document Technologies is an information technology company offering customer communication management services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

CEDAR Document Technologies is based in Atlanta, Georgia and around since 1993. Their site is cedardoc.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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