CCMI

CCMI is a producer and provider of telecommunications solutions for communication services providers. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Telecommunications, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

CCMI is based in Gaithersburg, Maryland and founded in 1971. You can read more at ccmi.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with CCMI, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.