Pronesis

Pronesis is an IT firm that offers services such as cloud, IT security, email, VoIP and managed IT solutions to its clients. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Cloud Computing, IT Infrastructure and IT Management. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Pronesis is based in Brandon, Florida and around since 2001. Their site is pronesisgrp.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Pronesis, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.