Songbird Software

Songbird Software provides software development and systems integration services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Developer APIs, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Songbird Software is based in Nashville, Tennessee. You can read more at songbirdsoftware.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Songbird Software, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.