Tapyness

Tapyness is the quickly deployed customer feedback solution that market leaders across service sectors use to get instant clarity. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consumer. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Tapyness is based in Lawrence, Kansas and founded in 2017. Their site is tapyness.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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