Voiptime Cloud

Voiptime Cloud offers the reliable cloud call center software for sales & marketing, and customer service. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Call Center, Sales Automation and Telecommunications. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Voiptime Cloud is based in Denver, Colorado and around since 2010. Their site is voiptimecloud.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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