ServiceTitan

ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention CRM and Operating Systems. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

ServiceTitan is based in Glendale, California and founded in 2007. More on servicetitan.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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