GrayOpus Technologies

GrayOpus Technologies delivers ServiceNow consulting, implementation, integration, and managed services for ITSM, ITOM, and HRSD. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting and FinTech. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

GrayOpus Technologies is based in Schenectady, New York. More on grayopus.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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