CasaManager

CasaManager is a case management software and service provider company. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Management Consulting. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

CasaManager is based in Portland, Oregon. You can read more at casamanager.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with CasaManager, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.