Lexmark

Lexmark creates innovative imaging solutions and technologies that help you print, secure and manage information with ease, efficiency. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Hardware and Printing. As a very large company team themselves (5,000+ people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Lexmark is based in Lexington, Kentucky and around since 1990. More on lexmark.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Lexmark, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.