Arkami

Arkami offers myIDkey, a simple password management device that uses a voice-search, secure USB drive that displays passwords on the go. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Hardware. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Arkami is based in Aliso Viejo, California. Their site is myidkey.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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