Suncomp

Suncomp is an online service management system. Task & request processing system with full control over running tasks. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Service Industry, Technical Support, Web Design and Web Development. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Suncomp is based in Jamaica, New York. More on suncomp.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Suncomp well, your review carries weight here.