Results (by Results Software)

Results Software is a service operations that revolutionizes CRM by integrating project management and field service operations. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They also list CRM, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Results (by Results Software) is based in Reston, Virginia. Their site is results-software.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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