Cornell Technical Services

Cornell Technical Services provides technology and management solutions. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Professional Services and Technical Support, so expect those to show up in the feature set. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Cornell Technical Services is based in Columbia, Maryland and around since 2004. You can read more at cts-llc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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