Orion Communications

Orion Communications is a public safety software company offering technology solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Telecommunications. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Orion Communications is based in Dallas, Texas. Their site is orioncom.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Orion Communications, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.