Novatech

Novatech is an award-winning managed IT services provider specializing in managed print, document, cloud, and cybersecurity. In practice that means assessing, monitoring and responding to security threats on your behalf.

The natural audience is companies without a full security team. Alongside the main category they mention Cyber Security, Document Management and Technical Support. They are a large team, 501 to 1,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

Novatech is based in Memphis, Tennessee and around since 1998. More on novatech.net.

Our checklist for this category: response times, what is included in monitoring, and reporting. Get the renewal terms in writing before the first invoice.

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