SendGrid

SendGrid is a cloud-based customer communication platform that drives engagement and business growth. Put simply, it is about keeping every contact, deal and follow-up in one place so nothing slips.

It makes the most sense for sales teams and founders who are tired of spreadsheets. They also list Business Development, Business Information Systems, CRM and Email, so expect those to show up in the feature set. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

SendGrid is based in Denver, Colorado and around since 2009. You can read more at sendgrid.com.

Our checklist for this category: pipeline stages, email sync, mobile app, and what reporting costs extra. A short pilot with your real data tells you more than any demo.

If you have worked with SendGrid, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.