RAYVEN IT Solutions

RAYVEN IT Solutions provides SAP solutions and consulting services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, Outsourcing and Technical Support, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

RAYVEN IT Solutions is based in Edison, New Jersey and around since 2009. You can read more at rayvenit.solutions.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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