GCWerks

GCWerks offers software, setup, training and support services for instrument control, data acquisition and monitoring network. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Technical Support and Training, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

GCWerks is based in Carlsbad, California. You can read more at gcwerks.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know GCWerks well, your review carries weight here.