Kringle

Kringle is a provider of an e-commerce intelligence platform to pull valuable back-end data. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Business Intelligence, E-Commerce, Information Services, Loyalty Programs and Mobile Apps, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Kringle is based in Santa Monica, California and founded in 2012. Their site is kringle.ai.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Kringle well, your review carries weight here.